Support Center
Get help with Kntrol Remote Access
Contact our technical support team for installation, activation, remote session, access policy, and deployment support.
Email Supportsupport@yourdomain.com
Phone Support+91 00000 00000
Business HoursMon–Sat, 9:30 AM–6:30 PM
Common help topics
How to start a session?
Install KRA, share the device ID and password with your authorized support engineer, then approve the session prompt.
Why can’t I connect?
Check internet access, firewall rules, correct device ID/password, and whether the endpoint service is running.
Is file transfer allowed?
File transfer depends on your organization policy. Admins can allow, block, or audit transfers.